Last Updated: 02-09-2025

Welcome to Mohalla. These Terms of Service (“Terms”) govern your access to and use of our website [www.mohalla.co.in] (the “Site”), our products, and services. By using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. General Conditions

  1. You must be at least 15 years old or using the Site under the supervision of a parent/guardian.
  2. We reserve the right to refuse service to anyone for any reason at any time.
  3. We may modify or discontinue products, pricing, or the Site without prior notice.

2. Accuracy of Information

We strive to ensure that product descriptions, prices, and availability are accurate. However, errors may occur, and we reserve the right to correct them.

Colors of products may appear differently depending on screen settings and lighting.

3. Orders and Payments

  1. By placing an order, you agree to provide current, complete, and accurate purchase and account information.
  2. We reserve the right to cancel or limit the quantities of any order.
  3. Payments must be made using authorized payment gateways provided on our Site.

4. Shipping and Delivery

  1. Metro cities: 3–5 business days
  2. Other cities: 4–7 business days
  3. Delivery timelines may vary due to factors beyond our control (courier delays, weather, public holidays).

For full details, see our Shipping Policy.